Refund Policy
At Indraw Marketing, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help. Please read our refund policy carefully.
**1. Eligibility for Refunds:**
- Refunds are only applicable to products or services purchased directly from Indraw Marketing.
- To be eligible for a refund, you must request it within 30 days of the purchase date.
**2. Valid Reasons for Refunds:**
- We will issue a refund if the product or service is defective, damaged, or does not meet the specifications as advertised.
- Refunds may also be granted if you have not received the purchased product or service within the specified delivery timeframe.
**3. Non-Refundable Items:**
- Certain products or services may not be eligible for refunds, including but not limited to:
- Downloadable digital products once they have been accessed or downloaded.
- Services that have already been rendered or initiated.
**4. Refund Process:**
- To request a refund, please contact our customer support team at info@indrawmarketing.com with your order details and reason for the refund.
- Once your request is received and approved, we will initiate the refund process.
- Refunds will be issued to the original payment method used for the purchase within 30 business days.
**5. Refund Amount:**
- The refund amount may be subject to deductions for any applicable taxes, fees, or shipping costs.
- In cases of digital products or services, refunds may be prorated based on the portion of the product or service that has been utilized.
**6. Dispute Resolution:**
- If you believe that a refund has been unfairly denied or processed incorrectly, please contact us to resolve the issue amicably.
**7. Changes to Refund Policy:**
- We reserve the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns about our refund policy, please contact us at info@indrawmarketing.com
Thank you for choosing Indraw Marketing!
[Date of Last Update: [11-02-2024]